Question 1

What is honey?

Accepted Answer

honey is an entertainment matching service where you can drink and have fun with your preferred cast anywhere in Bangkok. Please choose your preferred cast from among carefully selected casts based on our unique screening criteria.

Question 2

About Matching Methods

Accepted Answer

① Search for casts on the "search" page
The "search" page has filtering search functions where you can make detailed settings such as 'age, height, etc.' It is recommended to search for registered casts in advance by filtering by residence area according to your business trip or travel plans.

② Press "like" on casts you're interested in and send a message
By exchanging messages, you can meet up with peace of mind.

③ Adjust the schedule and create a meeting plan
After the schedule is confirmed, you can meet up.

④ Meet up
Sharing the restaurant reservation name and each other's clothing in advance will make for a smooth meeting.

Question 3

For Your Peace of Mind

Accepted Answer

You can use the service 24 hours a day, 365 days a year. Our operations also provide 24-hour support. Please feel free to contact us if you have any questions.

For cast users, we verify age through identity verification documents when using the service.

Question 4

Prohibited Acts

Accepted Answer

The following acts are prohibited on honey:

● Cash transactions
Cash transactions are strictly prohibited on honey. Please handle money transactions with casts through timers or gifts.

● Exchanging contact information with casts you've never met, or soliciting to other apps
Soliciting to SNS apps such as LINE and Instagram, or other apps, is prohibited by our rules.

● Meeting in locked rooms such as homes or hotel rooms
For cast safety, honey prohibits meetings in the following locations:
・Hotels
・Homes
・Offices
・In vehicles
・Rental spaces, etc.

If the above prohibited acts are discovered, your account will be frozen and your use of honey will be restricted, so please be careful.

Question 5

Usage Manners

Accepted Answer

● Regarding food and drink expenses with casts, we ask guests to bear the costs
Cast users will repay your kindness by making the time spent together more special.

● Use in locked private rooms such as apartments or hotels
To avoid trouble between users, this is prohibited. Please use nearby public facilities, restaurants, bars, etc.

● Canceling appointments at the last minute, no-show cancellations, etc.
Canceling immediately before the appointment meeting time will result in a paid cancellation, and we may charge one hour's worth of set points.

● Exchanging contact information in chats with cast users you haven't met yet
Exchanging contact information between users who haven't met yet, or exchanging IDs for other services or SNS, is also prohibited.

● Cash meetings
honey uses credit card payments, and cash meeting negotiations are prohibited.

● Acts contrary to public order and morals
Please ensure that there are no acts that make users uncomfortable so that all users can use the service comfortably.

● Forcing continuation of meetings after the timer ends
Fees are charged while meeting with cast users. Please note that automatic extension occurs when 15 minutes and 1 second have passed since the meeting time set at the time of reservation.

Question 6

Account Cannot Be Used

Accepted Answer

If your account cannot be used, the following may be the case:

① Payment Issues
If payment for your appointment could not be processed from your registered credit card, we will partially restrict your account usage. Once you have addressed this, we will lift the account restrictions.

② Account Frozen by Management Decision
If we determine from usage conditions that the terms of service are not being followed, we will freeze the account. Please use the service in compliance with the terms of service.

Regarding account restrictions, in both cases, only concierge chat will be available, so please understand this in advance.

Question 7

Identity Verification Document Review Time

Accepted Answer

If you submit identity verification documents when using honey, the review will be completed within approximately 24 hours.

We apologize for any inconvenience, but due to security reasons, we appreciate your understanding.

Question 8

About Footprints

Accepted Answer

This is a feature that shows which cast has viewed your profile when a cast views a guest user's profile they're interested in.

Frequently Asked Questions (FAQ)

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